Aparthotel Bertran

Normally, you can cancel your reservation up to 24 hours before your scheduled arrival date. However, this may vary depending on the selected rate, so we always recommend checking the booking conditions in the confirmation email received after the booking is made. If you still have questions, contact us to verify the conditions of your booking.

If you still have any doubts, please contact us to verify the conditions of your reservation.

Check-in is at 15:00 and check-out is at 12:00 noon. If your arrival or departure is not at this time, please contact the hotel.

By booking directly with us without intermediaries, you will get the best rate, as well as exclusive offers and packages that you will not find elsewhere on the Internet. In addition, if you decide to join Club City, you will also have these advantages.

Of course! We specialize in catering to families and offer all kinds of services! In addition, most of our rooms have additional sofas and beds so you can be in your room with your family (occupancy of up to 4 people).

Check the services for families here. here.

Yes, we have cribs available for free, which must be requested at the time of booking.

Yes, the hotel has a parking lot. You can book it in the "extras" section of our website.

Yes, we have a luggage room at the reception and we can store your luggage safely until the time of check-in, and also when you have checked-out.

The schedule is from 7:30 AM to 11:00 AM every day, it is served in the Room. Continental Breakfast.

Yes, we have a daily room cleaning service included in the price to make everything perfect every day.

No. By law, all common areas and hotel rooms are non-smoking.

Yes. There is broadband wireless Internet access (Wi-Fi) throughout the hotel.

The following forms of payment are accepted: cash, Visa, Mastercard, American Express, Diners. An identification document may be requested for bank card payments.

To ensure your security and confidentiality, our website uses the SSL encryption protocol. When transferring data online, all the information provided in the different forms is automatically encoded. The SSL (Secure Socket Layer) encryption system allows data to be automatically encrypted before it is transmitted over the Internet. It is only decoded when it reaches our server. SSL is the fastest and most reliable solution today. To make sure your browser is compatible, check for a padlock or key icon in the address bar.

Yes, the Hotel has adapted rooms. If you need to request a room with these characteristics, please call or email our staff.