Welcome to City Hotels

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A family-owned hotel chain founded in 1995, the company now has more than 1,000 rooms distributed in different establishments located in strategic locations, where excellence and customer service, along with the upkeep of our facilities, are paramount.

Our hotel management philosophy combines excellence with quality service, providing a range of products that is adapted to each hotel owner’s needs: commercial management, representation, distribution, operations, online, technology …

In short, a complete portfolio of services tailored to each type of hotel product and with the commitment, objectives and priorities associated with the needs of the owners, managers or representatives of hotel establishments.

Why City Hotels?

Hoteliers since 1991, the City Hotels Hispania staff has professionals with a solid background in the various aspects of hotel management and operation. A knowledge of the hotel industry acquired over 20 years and that we apply in each of our projects with our partners.

We are hoteliers, we think like hoteliers and that’s why our experience, our objectives and our priorities are fully intertwined with those of the owners and managers of the establishments. The care and maintenance of the facilities, the quality of the service, the commitment through specific, measurable and verifiable objectives and the constant support and follow-up to the establishments are some of our answers to that question.

How to become a partner?

With City Hotels Hispania, partnering your establishment with our brand is very simple. Just visit our Contact section, where you will find our contact information and we will immediately come visit you to begin our partnership.

The essential step to starting a successful partnership relies on getting the exact details right from the owner. Together we will analyse all the possibilities and options for a joint development that will allow us to achieve our goals and aspirations. Getting to know the owner and the entire management team will allow us, jointly, to establish the framework of collaboration and ideal project for your hotel establishment.

Types of projects: one solution, one strategy for each type of project, customised solution.

Each establishment is unique and therefore requires a specific solution, a different process to achieve the objectives of the owner. We will work together to plan the most suitable partnership and develop a solution with City Hotels Hispania: operations, commercial representation, marketing and sales, technology, distribution … a whole portfolio of services intended to design a strategy tailored to your establishment and that seeks to maximise business opportunities.

Whether in the field of operations, hotel management or commercial representation, City Hotels Hispania guarantees that all project owners and managers will receive the full commitment of its entire staff in order to professionally manage all the services provided, in a spirit of transparency and extensive communication with its partners.

In close contact with the Hotel Owner

We are hoteliers and therefore we understand the challenges, demands and objectives of our partner hoteliers. We advise and participate jointly in every aspect of operating and managing the establishment, taking care of and understanding the assets as if they were our own, thus maximising the competitiveness and profitability of the establishment.

The joint work with our development team in your establishment will allow you to receive the necessary training in all those areas of your operations oriented to quality in customer service, sales and the administration of your hotel.

Whether in the opening of a new hotel establishment, defining the products, or the complete running of the business and all the aspects involving the application of new technologies for your establishment, City Hotels Hispania can provide a very beneficial collaboration with the owner: you will never be alone.

Join City Hotels

Openings: starting together

We can help you with opening your establishment. Right from the start we will work with you during the opening process to ensure that your project is a success. By the time your establishment enters the market, the City Hotels team will have already prepared, in conjunction with your hotel, the most appropriate strategy to position your product immediately and without delay.

Teaming up with City Hotels Hispania will guarantee a calm, orderly, planned and successful opening.

How to start?

With City Hotels Hispania, partnering your establishment with our brand is very simple. Just visit our Contact section, where you will find our contact information and we will immediately come visit you to begin our partnership.

The essential step to starting a successful partnership relies on getting the exact details right from the owner. Together we will analyse all the possibilities and options for a joint development that will allow us to achieve our goals and aspirations. Getting to know the owner and the entire management team will allow us, jointly, to establish the framework of collaboration and ideal project for your hotel establishment.

Arrangements for operating hotel establishments.

The City Hotels Hispania team has excellent specialists with experience in designing and implementing hotel operating policies, controls and procedures generally and specifically for each unit: accommodation, food and beverages, quality, customer service, budget control, facility management and maintenance.

For us, our management goal is to define and collaborate in the project by applying the most adequate procedures to obtain the best qualitative and quantitative results.

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